What shipping methods do you offer?
Standard Shipping - LEAST EXPENSIVE. Contiguous U.S. Only. 3-5 business days.
Orders over $80 ship FREE!!
Orders under $80 ship for a flat rate of $8.99
Local Pickup (Knoxville, TN) - Local customers can chose to pick up their orders at our shop located at 777 N. Hall of Fame Dr. Knoxville, TN 37917.
Now shipping to Canada for a flat rate of $15.99
When can I expect to receive my order?
As soon as your order is placed we do everything possible to have your order processed, packaged, and shipped as quickly as we can. Currently, more than 95% of orders leave our store in 1 business day. Take into consideration the distance between our shop in Knoxville, TN to your destination. We know you are anxious to get your orders and start crafting, so we strive to get your order to you as quickly as possible and we make sure it leaves our shop fast
. Please note that we are closed on Mondays and may or may not be able to ship orders placed over the weekend until Tuesdays.
Local Pickup Information
Customers can pick up their orders at our shop in Knoxville, TN if they select "Local Pickup" as their shipping option during the online checkout process.
How will I know when my order is ready?
We will send you an email when your order is ready for pickup. This is a separate email from your order confirmation.Please, do not attempt to pick up your order until you receive the ready-for-pickup email. Most pick-up orders are ready within one business day from when you place your order.
You may pick up your order anytime during normal store hours only after receiving email notification that your order is ready for pickup.